What information we collect
When you enquire through the website, we may collect your name, email address, phone number, preferred dates, project details, and any operational notes you choose to share.
We may also collect limited technical information required to keep the website secure and functioning reliably, such as basic server logs and form-delivery diagnostics.
- Contact information you submit voluntarily
- Project, booking, and logistics details relevant to your enquiry
- Technical delivery and security information required to operate the site
How your information is used
Information is used to assess availability, prepare pricing guidance, respond to your enquiry, and manage operational follow-up relating to a potential or confirmed booking.
We do not use enquiry submissions for unrelated bulk marketing, and we do not sell personal information.
Sharing and suppliers
The website uses specialist service providers to host the site, manage structured content, and process operational data. Those suppliers only receive data necessary to perform their services securely and lawfully.
- Website hosting and deployment infrastructure
- CMS and content-delivery providers
- Email and operational communications tools used to respond to your enquiry
Retention and your rights
Enquiry information is retained only for as long as necessary to manage the booking conversation, fulfil legal or tax obligations, and maintain an accurate record of confirmed hires.
You may request access, correction, or deletion of your personal data where applicable. To make a request, contact contact@thedesignerspenthouse.co.uk.